MDP Solutions
ES
Enterprise communications + AI automation

Your business, always connected.

Over 10 years running IP telephony and collaboration for businesses and carriers in Peru. Now we add automation and artificial intelligence on that same foundation.

  • 10+ years of experience
  • Cisco Partner
  • 24/7 support
What we do

Four fronts, one partner

01

Telephony and collaboration

PBX solutions available for on-premises or cloud implementation.

  • Cisco CUCM as our reference platform, plus Microsoft Teams and Zoom
  • Open source alternative: Asterisk / Issabel / FreePBX
  • Design, migration, and day-to-day operation
02

Cisco renewals and licensing

We manage the full contract lifecycle, not just a one-time sale.

  • Audit of SmartNet contracts and equipment out of coverage
  • Renewal management with the channel
  • Cisco licensing provisioning
  • Technical support beyond what the manufacturer contract covers
03

Carrier backbone support

Voice NOC, tier 1/2, inside a carrier operation — where downtime is not an inconvenience, it is an incident.

  • SBC and SIP trunk operation and support
  • Softswitch monitoring
  • Incident response and escalation
  • Real experience with an international telecommunications operator
04

Automation and AI

The same communications foundation, now with artificial intelligence. Plenty of vendors do chatbots, plenty do telephony — almost none do both.

  • WhatsApp chatbots on Meta’s official API
  • Voicebots that answer the phone, no menus, no waiting
  • API integration with your ERP, CRM, or phone system
Try it live, not in a recorded demo Talk to the voicebot See the automation
How we work

Straightforward, start to finish

  • You talk to whoever builds it

    No management layers between the sale and the solution.

  • Documentation and signed reports

    On every engagement, no exceptions.

  • Warranty

    3 months on development for coding errors · 30 days on one-off services.

  • Coverage

    On-site in Lima and Callao · provinces by project · remote support nationwide.

Let’s talk

Tell us what you need and we’ll reply the same day.